Customer Survey

Please tick the boxes which apply to you
Age under 21
21-30
31-40
41-50
51-60
over 61
 
How often do you use the interchange?
Daily
Weekly
Monthly
Occasionally
First time
Other
 
Have you ever asked a Customer Services Officer for help and assistance?
Yes
No
 
Did they answer your query?
Yes
No
 
Did they answer your query in a reasonable amount of time?
Yes
No
 
How good was the service you received from the Customer Services Officer?
Very good
Good
Poor
Very poor
 
Is the information about bus and other services available and in good condition?
Yes
No
 
Is the signage clean and easy to read?
Yes
No
 
Do you have any problems with accessibility to the Interchange such as lifts, escalators or stairs?
Yes
No
 
If yes, what problems do you have?

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