Customer Charter - Accessibility

  • The Interchange has been designed to provide full access to all groups.
  • We have provided a wheelchair service, vending machines giving snacks and hot and cold drinks. 2 cash point machines inside the Interchange.
  • Induction loops are fitted to both the Customer Service Desk and the Control Reception Office.
  • Pay Phones with texting feature
  • Luggage trolleys available to use between the railway station and railway multi storey car park.
  • Taxi drop off and collection point at C1 Stand.